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Privacy statement

Coolrec, Part of Renewi, respects the privacy of all users of its site and ensures that any personal information you provide is treated confidentially. We will only use your information to ensure that all requests are processed as quickly and smoothly as possible. We will not use your information for any other purpose without first obtaining your permission. Coolrec will not sell your personal data to third parties and will only make it available to third parties that are involved in carrying out your request.

Coolrec uses the information gathered to provide its customers with the following services:

  • When you give a quotation or make an order, we need your name, e-mail address, delivery address and payment details to allow us to carry out your request and to inform you of progress.
  • With your permission, we will use your data to send you updates on any website changes and special offers or promotional campaigns. If you no longer wish to receive this service, please let us know by means of the contact form.
  • When you create an account with Coolrec, we store your data on a Secure Server. We store information such as your name and address, telephone number, e-mail address, and delivery and payment details in your Coolrec account so you do not have to re-enter this information each time you order.
  • Information on how our website is used and the feedback we receive from our visitors help us to continue developing and improving it.
  • If you respond to a promotional campaign or competition, we will ask for your name, address and e-mail address. We will use this information to carry out the promotion, to announce the prize winner or winners and to assess the response to our marketing campaigns.

Coolrec will not sell your information

Coolrec will not sell your personal data to third parties and will only make it available to third parties that are involved in carrying out your request. Our employees and contracted third parties are obliged to respect the confidentiality of your data.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer. Coolrec uses cookies to help recognise you when you return to the website. Cookies allow us to gather information about the use of our services and help us improve and adapt them to better assist our visitors. Our cookies provide information concerning personal identification. You can set your browser to disable cookies when visiting the Coolrec site.

If you have any questions about Coolrec's Privacy Statement, please make use of our contact form. If changes are made to our Privacy Statement, you can always find the most recent information on this page.